Privacy Policy

ZoomZoo Privacy Policy

Prepared on: 1 September 2020

This privacy policy explains what types of personal data we may collect when you visit ZoomZoo’s website or our social media channels, and for what purposes this information may be used. By using our website, you accept the processing of your personal data as described in this privacy policy.


1. Data Controller

ZoomZoo
Finland


2. Person Responsible for Register Matters

Phone: +358 44 246 2093
Email: info@zoomzoo.fi


3. Purpose of the Register

We may process your personal data for the following purposes:

  • Managing, maintaining and developing ZoomZoo’s customer relationships

  • ZoomZoo’s communication and marketing

  • Developing ZoomZoo’s services

  • Analysing and compiling statistics on website traffic

  • Protecting rights related to the website and services


4. Basis for Collecting and Processing Data

Personal data is collected and processed to fulfil a contract made with a customer and to support ZoomZoo’s business operations and service development.


5. Data Included in the Register

The register may contain the following information:

  • Company name and Business ID (if applicable)

  • Contact person

  • Contact person’s phone number and email address

  • Billing and postal address (if provided by customer)

  • Information regarding ordered services and their delivery

  • Technical data about the device or connection used (e.g., IP address, time of visit, browser type, operating system, pages viewed and time spent on them, referring website)


6. Data Retention Period

Personal data is stored for as long as necessary to fulfil contractual obligations, improve products or services, or for another separate period agreed upon in writing.


7. Regular Data Sources

Personal data may be collected from:

  • Service or product orders

  • Use of the website

  • Information provided directly by the user (contact forms, customer surveys, social media campaigns)

  • Google Analytics analytics tools


8. Data Transfer and Disclosure

The servers required to operate our services are mainly located within the EU/EEA, or in countries outside the EU/EEA where the European Commission has determined an adequate level of data protection.

Data may be transferred outside the EU/EEA based on the legal grounds permitted under data protection legislation.

ZoomZoo does not disclose customer information to third parties for direct marketing purposes.

Personal data may be shared with:

  • Website hosting providers

  • Service providers used for targeted marketing

  • Third parties performing tasks on behalf of ZoomZoo (e.g., delivery of a rented product)

These parties are authorised to process personal data only on behalf of ZoomZoo while performing assigned services. ZoomZoo takes all reasonable legal, technical and organisational measures to ensure that your data is processed securely and with a sufficient level of protection when transferred or shared with third parties.

Data may be disclosed to authorities when required by law.


9. Cookies

Our website uses Google Analytics cookies. The information collected by these cookies is transferred and stored on Google’s servers, some of which may be located outside the EU. In such cases, local data protection legislation may apply.

More information about Google’s privacy practices and Google Analytics can be found at:
https://support.google.com/analytics/answer/6004245

Opt out of Google Analytics tracking:
https://tools.google.com/dlpage/gaoptout?hl=en-GB


10. Managing and Deleting Cookies

Most web browsers accept cookies by default. You may change your browser settings to block new cookies, disable existing cookies, or receive notifications when cookies are being stored.

Blocking or disabling cookies may affect some website functionalities. Disabling a cookie category does not remove the cookie from your browser – you must delete it manually through your browser settings.

For more detailed instructions on cookies:
http://www.aboutcookies.org

You can manage your advertising preferences here:
http://www.youronlinechoices.com/fi/omat-mainokset


11. Data Security

Data is transferred over a secure SSL connection. Information is protected from unauthorised access using firewalls, usernames and passwords. Only authorised ZoomZoo personnel, who require the data for their work tasks, have access to the register. All personnel are bound by confidentiality obligations.


12. Automated Decision-Making

We do not make automated individual decisions (as referred to in Article 22 of the EU General Data Protection Regulation).


13. Right of Access

Upon request, customers have the right to know what information has been stored about them, the regular sources of this information, how it is used, and to whom it is regularly disclosed. The information will be provided in an understandable format upon written request.

Access to personal data is free of charge once per year.

Requests must be sent in writing to ZoomZoo at:
Email: info@zoomzoo.fi
Phone: +358 44 246 2093